Order and Demographic Management

Accurate order and demographic entry get the lab process off to a great start

The effectiveness of your laboratory hinges on delivering top-tier patient care, a goal achievable only through adept management and accurate processing of lab orders. Another pivotal aspect of business prosperity lies in securing rightful compensation for your services—and that’s where we come in. Apart from our adept billing professionals, our team includes dedicated personnel focusing on the “front-office” duties of handling lab orders. Their role is to safeguard against payment denials stemming from incomplete information and to ensure precise order entry, thus guaranteeing that the necessary work is carried out accurately.

Efficient Order Management

Ensuring quality patient care not only demands accurate entry of lab orders but also swift integration into the system. In-house staff often juggle multiple responsibilities, leading to potential delays or errors in order processing due to distraction or overload. Attention to detail is paramount, as even minor discrepancies such as a mismatched date or misspelled name can lead to claim rejection, ultimately impacting reimbursement for services rendered. Whether orders are received manually, via email, or through EMR, Remote Expert Solution’s team ensures rapid and precise entry into the LIS, regardless of the format.

What Makes Remote Expert Solution’s Services Stand Out?

Upon receiving an order, our eligibility verification process commences immediately. We meticulously review all incoming information to ensure its completeness. Should any details be missing, we promptly collect them. Similarly, if errors are detected, we take proactive measures to rectify them by reaching out to the relevant parties for the required information, ensuring that all criteria are met satisfactorily. Subsequently, we proceed with order entry and conduct a thorough coding review.

Standalone Services Are Available

Remote Expert Solution provides tailored services to cater to the unique requirements of every client. Alongside medical billing and coding, our revenue cycle management team comprises specialists proficient in both front- and back-office operations crucial for any medical enterprise. Whether it’s order management, demographic entry, insurance verification, or other essential tasks, we offer standalone services to address your specific needs.